Privacy Policy
This Privacy Policy describes the policies of Poliklinika Alabdulla Polyclinic d.o.o., Ulica kneza Branimira 28, 10040 Zagreb,
email: info@alba-derm.com, phone: +385 1 405 9203,
regarding the collection, use, and disclosure of your data when using our webstore (https://alba-derm.com/en/) - hereinafter: "Service".
By accessing or using the Service, you agree to the collection, use, and disclosure of your data in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.
This Privacy Policy may be updated at any time without prior notice. Revised policies will be posted on the Service and will take effect 30 days after publication. Continued access or use of the Service after that date constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically.
Information We Collect
We may collect and process the following personal information:
- Full name
- Email address
- Order details (items, quantities, amounts, delivery address)
- Payment information (processed securely through third parties like CorvusPay or credit card processors)
How We Use Your Data
Your data is used for:
- Managing orders and customer support
- Payment processing and order delivery
- Communication regarding orders, promotions, and support
- Providing a personalized shopping experience
If we intend to use your data for other purposes, we will ask for your consent and use it only for the purposes for which consent was given, unless legally required otherwise.
How We Share Your Data
We will not share your personal information with third parties without your consent, except in the following cases:
- Analytics and marketing (third parties are required to use data solely for the purpose provided)
- Disclosure required by applicable laws or court orders
- Enforcement of contracts and protection of our rights (e.g., handling complaints and claims)
Data Retention
Your personal data will be retained:
- 90 days to 2 years after an account is inactive, or as long as needed to fulfill the purposes for which it was collected
- Longer if required for legal obligations, record-keeping, reporting, or protecting company rights
Your Rights
Depending on applicable law, you may have the right to:
- Access and correct your personal data
- Request deletion of your data
- Restrict or object to the processing of your data
- Transfer your data to another party
- Withdraw consent at any time
- Submit complaints to the competent authority
To exercise your rights, contact us at info@alba-derm.com.
Note: If you do not allow the collection or processing of your data, you may not be able to access or use certain features of the webstore.
Cookies and Similar Technologies
For more information on cookies and your choices, see our Cookie Policy.
Security
We use reasonable security measures to protect your data, but absolute security cannot be guaranteed due to the inherent risks of the internet.
Third-Party Links
The Service may contain links to third-party websites. This Privacy Policy does not apply to third parties. We advise reviewing the privacy policies of any third-party websites you visit.
Data Protection Officer
If you have questions or concerns about the processing of your data, contact us at info@alba-derm.com or phone +385 1 405 9203.